If you run a home service business—lawn care, cleaning, HVAC, plumbing, or anything similar—you’ve probably heard about Jobber. It’s one of the most popular job management platforms for contractors, and for good reason. But before you sign up, you need to know exactly what you’re paying for.
Jobber’s pricing structure looks simple on paper. Three plans. Per-user costs. Optional add-ons. In reality, your actual monthly bill depends on which plan you choose, how many team members you add, and which features you actually need. A solo operator can get away with under $100/month. A team of 10 could spend $400+. And if you want specific features—like two-way texting or online booking—those cost extra.
This guide breaks down every tier, every fee, and every gotcha so you can calculate exactly what Jobber will cost *your* business.
## Jobber’s Three Plans at a Glance
Jobber offers three main subscription tiers: Core, Connect, and Grow. Each tier includes a certain number of team members, and you pay extra for additional users beyond that.
Here’s the structure:
| Plan | Base Price | Included Users | Per Additional User | Best For |
|——|———–|—————–|——————-|———-|
| Core | $99/mo | 1 | $29/mo | Solo owners & small teams |
| Connect | $199/mo | 2 | $29/mo | Growing teams (3-5 people) |
| Grow | $359/mo | 5 | $29/mo | Established teams (6+ people) |
**Important note:** These are 2026 prices based on current Jobber pricing trends. Jobber typically increases pricing once per year, usually by $10–$20 per tier. Always confirm current pricing on their site before committing.
## Plan Breakdown: What You Get at Each Tier
### Jobber Core ($99/month)
Core is designed for solo owners or very small teams (1–2 people max).
**What’s included:**
– Basic job management (create, assign, schedule jobs)
– Customer database with unlimited contacts
– Mobile app access (iOS and Android)
– Time tracking
– Invoice creation and payment collection
– Email support (response time: 24–48 hours)
– Dashboard and basic reporting
– 1 team member included in base price
**What’s NOT included:**
– Two-way texting
– Online booking widget
– Automations (automatic follow-up reminders, SMS workflows)
– Custom integrations
– Priority phone support
**Real-world cost:** If you’re solo, $99/month. If you add 1 contractor or office admin, you’re at $128/month ($99 + $29).
**Verdict for Core:** Use this if you’re a true one-person operation and don’t need customer self-booking or text messaging. You can still receive payments and manage your schedule, but you’ll be manually reaching out to customers.
### Jobber Connect ($199/month)
Connect is the sweet spot for most small service businesses with a crew of 2–5 people.
**What’s included:**
– Everything in Core, plus:
– 2 team members in base price
– Two-way texting (SMS messaging with customers)
– Online booking widget (basic version—customers can request appointments)
– Basic automations (automatic email reminders, follow-ups)
– Advanced reporting and dashboards
– Email support
**What’s NOT included:**
– Advanced online booking (custom branding, services displayed on your site)
– Two-way texting integrations (like Twilio)
– SMS marketing campaigns
– Priority support
– Custom workflows
**Real-world cost:**
– 2 users: $199/month
– 3 users: $228/month ($199 + $29)
– 5 users: $287/month ($199 + $29 × 3)
– 10 users: $457/month ($199 + $29 × 8)
**Verdict for Connect:** This is where most contractors should start. The addition of two-way texting alone is worth it—customers expect SMS updates, and you save time with automated reminders. The online booking widget is also valuable if you want to reduce phone calls.
### Jobber Grow ($359/month)
Grow is for established teams with 5+ crew members and an office manager or dispatcher.
**What’s included:**
– Everything in Connect, plus:
– 5 team members in base price
– Advanced online booking (branded booking page, service catalog, client-facing portal)
– Priority phone support (response time: 2–4 hours)
– Advanced automations and workflows
– Client portal (customers can view invoices, track technicians in real time)
– API access for custom integrations
– Zapier integration (connect Jobber to 1000+ apps)
**What’s NOT included:**
– White-label solutions
– Dedicated account manager
– Custom development
**Real-world cost:**
– 5 users: $359/month
– 10 users: $504/month ($359 + $29 × 5)
– 15 users: $649/month ($359 + $29 × 10)
– 20 users: $794/month ($359 + $29 × 15)
**Verdict for Grow:** Jump to this if you have 5+ employees or want a professional client portal and real-time GPS tracking visible to customers. The priority support is also worth it if you rely on Jobber for daily operations.
## Per-User Fees: The Real Cost of Scaling
This is where Jobber gets expensive fast. Every user beyond your plan’s included count costs $29/month. There’s no discount for adding multiple users, and it adds up quickly.
**At different team sizes:**
– **3 people:** Core + 2 extra = $99 + $58 = **$157/month**
– **5 people:** Connect + 3 extra = $199 + $87 = **$286/month**
– **10 people:** Grow + 5 extra = $359 + $145 = **$504/month**
– **15 people:** Grow + 10 extra = $359 + $290 = **$649/month**
– **20 people:** Grow + 15 extra = $359 + $435 = **$794/month**
**The math:** If you’re paying $29 per user, that’s roughly $348/year per person. For a 10-person crew, you’re spending over $1,740/year just on per-user licensing. It’s not cheap.
Some competitors (like Housecall Pro) offer unlimited users on their higher tiers, which matters if you have a large team.
## Add-Ons: The Hidden Costs
Jobber’s base plans don’t include everything. Depending on your business, you’ll likely need one or more of these add-ons:
### Two-Way Texting
This feature is included in Connect and Grow, but if you’re on Core, it costs extra.
**Cost:** $49–$99/month depending on SMS volume
**What it does:** Lets you text customers directly from Jobber. They text back, and the conversation stays in the app. Saves you from using personal cell phones or juggling multiple communication channels.
**Who needs it:** Anyone who wants faster customer communication. SMS has a 98% read rate within 3 minutes. Calls go to voicemail. Texts win.
### Online Booking Widget
Included in Connect and Grow (basic versions). Advanced online booking is only in Grow.
**Cost:** Included in Connect+, or $49/month as an add-on for Core
**What it does:** Lets customers book appointments directly on your website or Google Business Profile without calling you. Reduces phone tag, captures leads 24/7, and reduces no-shows (customers have skin in the game when they self-book).
**Who needs it:** Anyone with a website. Even if you add it as an add-on ($49), it usually pays for itself by capturing 2–3 extra jobs/month.
### SMS Marketing
**Cost:** $99–$199/month depending on volume
**What it does:** Send bulk SMS campaigns to your customer base. “Fall maintenance special—$50 off gutter cleaning this week” type messages. Drives repeat business and boosts revenue.
**Who needs it:** Established businesses with 200+ regular customers. New businesses should skip this until you have a solid base.
### Client Portal Add-On
Included in Grow. Extra cost for Core and Connect.
**Cost:** $49/month as an add-on
**What it does:** Customers can view active jobs, track technicians in real time (GPS), see invoices, and pay online. Reduces support calls because customers see status updates automatically.
**Who needs it:** Service businesses where customers care about “when will you arrive?” (HVAC, plumbing, appliance repair). Less critical for cleaning or lawn care.
### Zapier Integration
Included in Grow. Extra cost for Core and Connect.
**Cost:** $49/month as an add-on
**What it does:** Connects Jobber to 1000+ third-party apps (Slack, Google Sheets, QuickBooks, Stripe, etc.). Automates data flow between systems so you don’t have to manually enter info twice.
**Who needs it:** Businesses that use QuickBooks for accounting, Slack for team communication, or Google Sheets for tracking. If you’re already paying for these tools, integration is valuable.
## Hidden Costs and Gotchas
### Payment Processing Fees
Jobber doesn’t process payments directly. When customers pay invoices through the Jobber app or online portal, you’ll use a processor (Stripe or Square). Each transaction costs 2.9% + $0.30.
**Example:** A $500 invoice costs you $14.80 in processing fees.
If you collect 10 payments/month at $500 each, that’s $148/month in credit card fees. This is separate from your Jobber subscription.
### Onboarding and Setup
Jobber doesn’t charge an onboarding fee, but setup takes time. You’ll spend 4–8 hours:
– Entering existing customers into the system
– Setting up job templates
– Configuring email and SMS automation
– Training team members on the app
If you pay someone $25/hour to do this, that’s $100–$200 in labor cost (not included in subscription).
### SMS Overages
If you go over your texting limit, Jobber charges per SMS. Most plans include 100–500 messages/month depending on tier. Each additional message costs $0.02–$0.05.
A busy HVAC contractor who texts 2,000 customers/month could hit overages. Budget an extra $50–$100/month if you’re a heavy texter.
### Annual Commitment Discount
Jobber offers a discount if you pay annually instead of monthly:
– **Monthly billing:** Full price
– **Annual billing:** ~10% discount (roughly $99 → $89/month for Core if paid upfront)
If you prepay $1,068 for a year of Core, you save about $120. But you’re locked in for 12 months, so only do this if you’re confident.
## Quick Price Comparison: Jobber vs. Competitors
How does Jobber stack up against other popular field service management platforms?
| Feature | Jobber | Housecall Pro | ServiceTitan |
|———|——–|—————|————-|
| Entry Price | $99/mo | $99/mo | $109/mo |
| Per-User Fee | $29/mo | $29/mo | $29/mo |
| Unlimited Users? | No | No | No (Titan tier) |
| Two-Way Texting | Included (Connect+) | Included (all tiers) | Included |
| Online Booking | Included (Connect+) | Included (all tiers) | Included |
| Client Portal | Included (Grow) | Included (all tiers) | Included |
| Priority Support | $359+ | All tiers | All tiers |
| Ease of Use | Simple, clean | Slightly cluttered | Complex, steep learning curve |
| Best For | Small crews (1–10 people) | All sizes | Large franchises/teams |
**Bottom line:** Jobber is the most affordable for solo operators and small teams. Housecall Pro includes more features at entry level. ServiceTitan is overkill unless you have 20+ employees.
## Total Cost Scenarios: What You’ll Actually Pay
Let’s calculate full monthly costs for realistic business scenarios:
### Scenario 1: Solo Lawn Care Owner
– Jobber Core: $99/month
– Payment processing (10 jobs × $300 avg, 50% paid online): 10 × $300 × 50% × 2.9% + $0.30 = ~$44/month
– **Total: ~$143/month ($1,716/year)**
### Scenario 2: Small HVAC Team (3 Technicians + 1 Office Manager)
– Jobber Connect (2 included) + 2 extra users: $199 + $58 = $257/month
– Online booking add-on (not included in base): Already in Connect
– Two-way texting: Already in Connect
– Payment processing (25 jobs × $1,200 avg, 60% online): 25 × $1,200 × 60% × 2.9% + $0.30 = ~$522/month
– **Total: ~$779/month ($9,348/year)**
### Scenario 3: Established Cleaning Company (10 Crew Members)
– Jobber Grow (5 included) + 5 extra users: $359 + $145 = $504/month
– Client portal: Already in Grow
– SMS marketing add-on: $99/month (optional, for repeat business)
– Payment processing (60 jobs × $250 avg, 40% online): 60 × $250 × 40% × 2.9% + $0.30 = ~$174/month
– **Total: ~$777/month without SMS, ~$876/month with SMS ($9,324–$10,512/year)**
## Who Should Choose Each Plan
### Choose **Core** ($99/month) if:
– You’re a solo operator (electrician, plumber, handyman)
– You don’t need SMS texting or online booking
– You manage scheduling yourself via phone/email
– You want the cheapest entry point to test Jobber
### Choose **Connect** ($199/month) if:
– You have 2–5 team members
– You want SMS texting and basic online booking
– You need basic automations (appointment reminders)
– You’re a typical small home service business
### Choose **Grow** ($359/month) if:
– You have 5+ employees
– You want a professional client portal (GPS tracking, real-time status)
– You need integrations (QuickBooks, Zapier, etc.)
– You want priority phone support
– Revenue is high enough that extra features justify the cost
## Final Recommendations
**For most small home service businesses: Start with Connect.** It’s $100 more than Core monthly, but two-way texting and online booking are features you’ll use every single day. They’ll pay for themselves by reducing no-shows and phone tag alone.
**Don’t buy add-ons immediately.** Start with what’s included in your base plan. After 2–3 months, you’ll know what you actually need. SMS marketing? Client portal? Only add them if you’re actively using Jobber for those functions.
**Budget for payment processing.** It’s easy to overlook, but if customers pay online, you’re paying 3% per transaction. That can add up to $100–$500/month depending on volume. Factor this into your ROI calculation.
**Negotiate on annual commitment.** Jobber doesn’t advertise it, but contact sales and ask about annual prepay discounts. You might save 10–15% if you’re willing to commit for a year.
**Watch for price increases.** Jobber raises prices annually. If you start at $99/month, expect $109–$119 in 2027. Budget accordingly.
The bottom line: Jobber is affordable for small teams and genuinely useful. But calculate your total cost (subscription + per-user fees + add-ons + payment processing) before signing up. For most contractors, it’ll be $200–$500/month, depending on team size. That’s a solid investment if you save time and capture more jobs.
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